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What is Franchising? Understanding the Basics

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Over the years, franchising has emerged as one of the most preferred business models which dictates a form of trade that provides opportunity for business with lower risk. Using those established brands and business systems, entrepreneurs can benefit from tried-and-tested models. Here, you will find an overview of the franchising industry, essential information to get started, and steps to launch and grow your franchise.


What is franchising?


Franchising lets individuals (franchisees) run a business using the name, branding, and model of an established company (franchisor). This benefits both parties: The franchisor can grow its brand, and the franchisee gains a proven system and support.


In simple terms, franchising creates a win-win situation wherein the franchisor offers a success framework. Also, the franchisee brings local expertise. This model has helped many entrepreneurs start businesses with lower risk and higher success rates.


What is a franchise business?


It is an enterprise that operates under the licensing agreement between the franchisor and the franchisee. This business model is characterised by several key elements, such as:


Operational structure of a franchise business


Standardised business model:

Franchise businesses follow a standardised system set by the franchisor that covers operations, marketing, and customer service. This consistency helps franchisees replicate the success of existing locations, offering a clear path to profitability.


Use of trademarks and brand names:

To keep the brand identity and recognition strong, franchisees use the franchisor’s trademarks, brand names, and logos. This is very advantageous because customers usually trust established brands. Therefore, by using a well-known brand name you can quickly build customer trust and loyalty.


Examples of successful franchise businesses



Everyone’s favourite, McDonald’s, operates tons of franchise locations worldwide, all following a uniform system. Their emphasis on consistency and quality has made it a household name and also a model for franchise success.



Subway, famous for its customisable sandwiches, has become one of the largest fast-food chains via franchising. Their flexible product porfolio and the healthy eating philosophy has been embraced by a diverse population.


Vijay Sales:

This well-established electronics retail chain has also grown through franchising throughout India. It has almost all the electronics and home appliances needed, and it has good customer service. That is how Vijay Sales has remained popular in the market and created its brand image easily among the people.


Popular industries and sectors in franchising


Wondering about what business is a franchise? Franchising spans various industries, each offering unique opportunities for entrepreneurs. Allow us to share some of the most popular sectors with you:


Food and beverage:

The food and beverage industry is huge in franchising. Fast-food chains like Domino’s Pizza and coffee shops like Starbucks offer great opportunities for franchisees. High demand for convenient dining makes these franchises successful, thanks to their straightforward operations.



Retail franchises cover clothing stores, electronics shops, and speciality retailers. Brands like Croma and Zudio have built successful franchise models that offer essential services and products. These franchises benefit from strong brand recognition and customer loyalty, which drives steady sales and growth opportunities.


Service-oriented businesses:

Service-oriented franchises in India offer services like cleaning, maintenance, and education. Examples include UrbanClap for home services and NIIT for education. These businesses cater to recurring needs, ensuring steady customers and high returns with lower upfront investment.


Characteristics of businesses suitable for franchising


Not all businesses are suitable for franchising. The following characteristics are essential for a business to be a good franchise candidate:


Proven business model:

The business should have a successful and replicable model with a history of profitability. A track record of success demonstrates that the business concept works and can be taught to franchisees.


Strong brand identity:

A brand that is recognisable is a trusted one. It can easily attract franchisees and customers. Thus, having a good brand identity is important as it helps gain customer’s trust and loyalty.



The business should be easy to scale with systems and processes that can be replicated everywhere. This way, the franchise can grow while maintaining its quality and efficiency.


Market demand:

There should be a consistent demand for the business’s products or services. A strong market demand indicates potential for sustained revenue and growth.


What is a franchisee and franchisor?


Wondering what is a franchisor in business? Or are you confused about what is a franchisee? Allow us to help you understand the roles better.



A franchisee is someone who buys the rights to run a franchise business. They invest in the franchise, follow the franchisor’s guidelines, and pay ongoing fees and royalties. In return, they benefit from the franchisor’s brand, operational support, and marketing strategies.



The franchisor is the parent company that owns the brand and business system. They provide support, training, and resources to the franchisee to maintain consistency and brand integrity. Their role is to guide and help the franchisee successfully replicate the business model.


Advantages and challenges of franchising


Franchising offers numerous benefits but also presents challenges:




Lower risk:

Franchisees benefit from operating under an established brand with a proven business model, which reduces the risks associated with starting a new business. Meanwhile, getting support and guidance from the franchisor can help mitigate common startup challenges.


Support and training:

Franchisors provide comprehensive training and ongoing support to help franchisees succeed. This support can include marketing assistance, operational training, and access to proprietary systems and technologies.


Brand recognition:

Franchisees can leverage the brand’s existing reputation and customer base. Established brand recognition can lead to quicker customer acquisition and higher sales from the outset.




Initial and ongoing costs:

Franchisees must pay initial franchise fees and ongoing royalties, which can be substantial. These costs can affect profitability, especially in the early stages.


Limited control:

Franchisees must adhere to the franchisor’s guidelines and operational standards, limiting their autonomy. This can be a disadvantage for entrepreneurs who prefer more control over their business operations.


Market saturation:

In highly franchised markets, competition among franchisees can be intense. Saturation can lead to market cannibalisation, where franchise locations compete against each other for the same customer base.


Steps to starting & growing a franchise business


Starting and growing a franchise business involves several key steps, such as:



Conduct thorough research to identify suitable franchise opportunities and understand market demand. Also, investigate various industries and specific brands to find the best fit for you.


Due diligence:

Evaluate the franchisor’s background, financial health, and support system. Review the Franchise Disclosure Document (FDD) and speak with current franchisees to gain insights into their experiences.



Secure funding for the initial investment and ongoing operational costs. Explore various financing options, including loans, grants, and personal savings.



Attend training sessions provided by the franchisor to learn the business model and operational procedures. By doing so, you will understand the franchise’s systems and processes.


Location selection:

Choose a strategic location that maximises visibility and accessibility. The right location can significantly impact the success of your franchise.



Implement marketing strategies to attract customers and build brand awareness. Leverage the franchisor’s marketing resources and develop local marketing initiatives.


Continuous improvement:

Regularly assess business performance and seek ways to improve efficiency and customer satisfaction. Stay informed about industry trends and innovations to keep your franchise competitive.




Franchising is a great way to start your own business, offering the perks of an established brand and solid support. By understanding how franchising works, finding the right opportunity, and following the right steps, you can succeed in this field. Whether you are looking into food and beverage, retail, or service businesses, the potential for success is high with the right approach and dedication.

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